Shipping Policy

Last updated: 9 October 2026

At SŌ PEACHY, we believe the excitement should begin the moment you place your order.

Every drink experience is thoughtfully prepared and carefully packaged so it arrives ready to create something special.

Here's everything you need to know about shipping and delivery.

Where We Deliver

We currently deliver Australia-wide to eligible addresses.

Shipping options and delivery charges are calculated at checkout based on your delivery location.

At this stage, we do not offer international shipping.

Shipping Costs

FREE standard shipping on orders of $150 or more.

For orders under $150, shipping costs are calculated at checkout.

We also offer express shipping for customers who would like their SŌ PEACHY experience delivered sooner.

Express shipping availability and pricing will be displayed at checkout based on your delivery address.

Please note that express shipping applies to the delivery service, not our order processing time.

Pre-Orders

Our first SŌ PEACHY collection will be available for pre-order from 16 October 2026, with dispatch expected to begin from 26 November 2026.

Please keep in mind:

• Payment is collected when your pre-order is placed.

• Dispatch dates are estimates and are not guaranteed delivery dates.

• Orders will be prepared and dispatched as stock becomes available.

• Delivery timeframes begin once your order has been dispatched.

• Selecting express shipping does not bring forward the pre-order dispatch date.

If there is a significant delay to your pre-order, we'll keep you informed and explain your available options, including any cancellation or refund rights under Australian Consumer Law.

We appreciate your patience while we prepare something special for you.

Order Processing

Once products are available for regular dispatch, we aim to prepare and dispatch orders within 1–3 business days of receiving payment.

Business days exclude weekends and public holidays in New South Wales.

During busy periods, product launches and promotional events, processing may take a little longer.

Order processing time is separate from shipping transit time.

Standard & Express Delivery

We offer standard and express shipping options within Australia, subject to availability for your delivery address.

Delivery timeframes vary depending on your location, the selected shipping service and courier operations.

Estimated delivery timeframes may be displayed at checkout or provided by the shipping carrier.

Regional and remote locations may experience longer delivery times.

Please note that express shipping provides a faster delivery service but does not guarantee delivery by a particular date unless expressly stated.

If you're purchasing SŌ PEACHY for a birthday, celebration or special occasion, we recommend ordering early to allow sufficient time for delivery.

Order Tracking

Once your order has been dispatched, you'll receive a shipping confirmation email containing tracking details where available.

You can use these details to follow your delivery.

Please allow some time for tracking information to become active after dispatch.

Sending SŌ PEACHY as a Gift

A SŌ PEACHY experience makes a thoughtful gift for birthdays, celebrations, thank-yous, housewarmings and special occasions.

You can send your order directly to your chosen recipient by entering their delivery address at checkout.

Where available, you can also include a complimentary personalised gift message to make your gift even more special.

Please double-check the recipient's name, delivery address and personal message before placing your order.

While we'll do our best to accommodate changes, we may be unable to update gift details once an order has entered fulfilment.

Incorrect Delivery Details

Please ensure your shipping information is complete and accurate before placing your order.

If you notice an error, contact us as soon as possible at info@sopeachy.co.

We'll do our best to update your details before dispatch, although changes cannot always be guaranteed.

If a parcel is returned to us because of incorrect or incomplete delivery information supplied at checkout, additional postage charges may apply for redelivery, where permitted by law.

Damaged, Missing or Incorrect Orders

We take great care when preparing and packaging every SŌ PEACHY experience, particularly when glassware and delicate ingredients are included.

If your order arrives damaged, contains an incorrect item or is missing something, please contact us as soon as possible.

Email info@sopeachy.co with your order number, a brief description of the issue and photographs where possible.

We'll review the situation and work with you to arrange an appropriate solution.

If your parcel has not arrived within the expected delivery timeframe, please contact us so we can assist with investigating its whereabouts.

Your rights under Australian Consumer Law apply to products that are damaged, faulty, incorrectly supplied or not delivered as required by law.

Changes & Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

We'll do our best to assist before your order has been dispatched.

Once an order has entered fulfilment or been dispatched, changes may not be possible.

For further information, please refer to our Returns & Refunds Policy.

Nothing in this policy limits your rights under Australian Consumer Law.

Questions About Your Delivery?

We're always happy to help.

If you have a question about shipping, tracking or an upcoming delivery, please get in touch.

Email: info@sopeachy.co

Website: www.sopeachy.co

Beautiful drinks. Something special.

SŌ PEACHY