01 | THE SŌ PEACHY EXPERIENCE

What is a Sō Peachy Drink Experience?

Sō Peachy brings beautifully paired drinks to your home, without the recipe hunting or buying full-sized specialty ingredients. Each experience includes carefully selected ingredients, finishing touches and two signature drink recipes. We pair it. You pour it.
What's the difference between the Drink Experience and Complete Experience?

The Drink Experience ($89) includes your paired ingredients, mixers, garnishes and two signature recipes. The Complete Experience ($129) includes everything in the Drink Experience, plus two glasses and Sō Peachy drink-making tools.
How many drinks can I make?

Each experience includes enough mixers for your first four serves, plus enough syrup and finishing ingredients to make at least 10 drinks in total. Simply replenish your mixers to keep enjoying the remaining ingredients.
Do I need any cocktail-making experience?

Not at all. We've done the choosing, pairing and portioning for you. Follow your recipe card, then pour, mix, garnish and enjoy.
What flavours can I choose from?

Choose from three signature flavours: Amalfi, bright, citrusy and refreshing; Midnights, bold, vibrant and a little unexpected; or Ruby Sunrise, fruity, lively and beautifully balanced.

Each flavour is available as a Drink Experience or Complete Experience. Can’t choose? The SŌ PEACHY Trio includes all three Drink Experiences.

02 | PRE-ORDERS & ORDERS

When will my pre-order be shipped?

Pre-orders open 16 October 2026. We expect to begin dispatching orders from 26 November 2026. We'll keep you informed if your expected dispatch timing changes.
Will I be charged when I place my pre-order?

Yes. Payment is taken at checkout when you place your pre-order, rather than when your experience is dispatched.
How can I track my order?

Once your order has been dispatched, you'll receive a shipping confirmation email with tracking information, where available.
Can I change or cancel my order?

Please contact us at info@sopeachy.co as soon as possible with your order number. We'll let you know what options are available under our order and cancellation policy.

03  | MAKING YOUR DRINKS

Is alcohol included?

No. Sō Peachy experiences are alcohol-free, with optional spirit pairing guidance if you'd like to add alcohol. Our drinks are designed to be enjoyed beautifully without it.
Do I need to buy anything else?

Everything you need for your first four serves is included, apart from everyday items such as ice and your preferred glassware if you've chosen the Drink Experience. If you'd like to add alcohol, you'll need to supply your own spirit. To make additional drinks, simply replenish your mixers.
Can I make more drinks after using the included mixers?

Yes. Your experience includes enough syrup and finishing ingredients for at least 10 drinks in total. Once you've used your two included mixers, purchase more bubbles, sodas or Tonics to keep pouring.
How should I store my ingredients?

Please follow the storage instructions on each product's packaging. Different ingredients may have different storage requirements.

04 | SHIPPING & DELIVERY

How much is shipping?

Standard shipping is free on orders of $150 or more. For orders under $150, shipping costs are shown at checkout.
Where do you ship?

We currently ship within Australia.
How long does delivery take?

Delivery time depends on your location and the shipping carrier. During our pre-order period, the expected dispatch date is 26 November 2026. Delivery begins after dispatch, not on the dispatch date. Please reach out directly if you have any questions regarding shipping.

05 | GIFTING

Can I give SŌ PEACHY as a gift?

Absolutely. Each SŌ PEACHY experience is presented in our signature gift box, making it a lovely choice for birthdays, celebrations, housewarmings or simply treating someone special.
Can I send an experience directly to someone?

Yes! Simply enter the recipient's delivery address at checkout. Please check all delivery details carefully before placing your order.
Do you offer gift cards?

Yes! SŌ PEACHY gift cards are available in $50, $100 and $150 denominations, so your recipient can choose their perfect drink experience.

Looking for a different amount? Simply email us at info@sopeachy.co and we'll be happy to arrange a custom gift card value for you.
Can I include a personalised gift message?

Of course! You can add a personalised gift message to each individual experience in your cart, making every gift that little bit more special.

Simply enter your message for each item, and we'll include it with your chosen experience.

06  | RETURNS, PRODUCT CARE & THE PEACHY GUARANTEE

What is the SŌ PEACHY Guarantee?

Love your first pour, or we'll make it right.

We want your first SŌ PEACHY drink to feel as special as the occasion.

If you try your first drink and genuinely don't love the taste, simply contact us within 14 days of delivery.

We'll make it right with a replacement flavour or refund, subject to our Peachy Guarantee terms.
What if something arrives damaged or broken?

Please contact us at info@sopeachy.co as soon as possible with your order number and photos of the damaged item and packaging

We'll review the issue and help arrange an appropriate solution in line with your rights under Australian Consumer Law.
Can I return my order?

Your rights under Australian Consumer Law apply, including remedies for products that are faulty, damaged or not as described.

For change-of-mind requests, please refer to our published returns policy.
Where can I find ingredient and allergen information?

Please refer to the product packaging for ingredient and allergen information. If you have a particular dietary requirement or allergy, contact us before ordering.
How long do the ingredients last?

Shelf life varies by ingredient. Please check the best-before dates and storage instructions on the individual product packaging.